Problem 5: It prompts an error message “Result is null or empty” when updating x100 pro2. When I connected it to the car, it showed “Loading”, but then the screen turned blank and couldn’t work (IMMO, OBD2, Dash Board, Eeprom etc). Problem 4: I had updated the software from V3.0 to V4.0. I check the main menu, everything is ok, but when connecting it to the car, it cannot do anything. Problem 3: After I update x100 pro2 upgrade tool, my device cannot use, it appears white screen with only red bar at the top of the screen. Problem 2: When I input the S/N and password from the Certificate of Quality paper, it prompts “login failed”. I change another computer to install, but also fails.
The error message is “unknown (error: 9)”. Problem 1: I install the x100 pro2 upgrade tool from, but it cannot identify the device. Here have collected the common update error and offered the corresponding solution. Recently, some customers gave feedbacks that they failed to update the XTOOL X100 Pro2 programmer.
